FAQs

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FAQs

Have Any Questions on your minds!

We know choosing the right software can raise a lot of questions. That’s why we’ve put together answers to the most common ones

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General Questions

1. What is included in the free plan?

The free plan includes basic features, limited monthly usage, standard tool support, and is perfect for individuals or small teams exploring the platform before upgrading.

2. Can I cancel my subscription at any time?

We reimburse all expenses of the Client for the payment of fines and penalties that were caused by mistakes made by us in accounting and tax accounting and reporting.

3. Is my data safe with your platform?

Yes, the software is designed to work seamlessly across all major devices, including desktops, tablets, and smartphones, ensuring a smooth, consistent, and optimized experience anytime, anywhere.

4. Do you offer team or enterprise plans?

Yes, we offer both team and enterprise plans with advanced features, higher usage limits, dedicated support, and customizable options to fit your organization’s needs.

5. Will the software work on all devices?

Yes, the software is designed to work seamlessly across all major devices, including desktops, tablets, and smartphones, ensuring a smooth and consistent experience everywhere.

Privacy & Support

1. How is my personal information protected?

We protect your personal information with advanced encryption, secure data storage, and strict privacy policies, ensuring it remains safe and accessible only to authorized personnel.

2. Do you store my payment details?

No. All payment transactions are processed through trusted third-party gateways. We do not store any credit card or financial details on our servers.

3. Will my project or design files remain confidential?

Yes, your project and design files will remain fully confidential. We implement strict security measures, encrypted storage, and access controls to protect your work at every stage.

4. How can I contact support if I need help?

You can contact support via email, live chat, or our help center, where our team is ready to assist you with any questions or issues promptly.

5. What if I need revisions or updates after delivery?

If you need revisions or updates after delivery, we offer flexible options to make adjustments, ensuring the final result meets your expectations and requirements.

Pricing Package

1. What’s included in each pricing package?

Each pricing package includes a specific set of features, usage limits, and support options, designed to match different needs and budgets for individuals or teams.

2. Can I request a custom package?

Yes, you can request a custom package tailored to your specific needs, with personalized features, usage limits, and support options to suit your goals.

3. Are revisions included in the price?

Yes, revisions are included in the price, within the agreed scope, to ensure the final result aligns with your vision and requirements.

4. Is development included in the design packages?

Development is not always included in the design packages, but we offer combined design-and-development options if you need a complete end-to-end solution.

5. Can I upgrade my package later?

Yes, you can upgrade your package at any time to access additional features, higher limits, and enhanced support without disrupting your ongoing work.